PRIVACY POLICY
DISABILITY ASSIST AUSTRALIA, ABN: 30 638 704 373
This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website www.daaustralia.com.au (Site) or directly from you.
Please read this Privacy Policy carefully. Please contact us if you have any questions.
You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it. If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any services offered on it.
- Type of personal information collected
Personal Information: The type of personal information we collect may include is set out on our website.
The circumstances of collection and the type of service you request from us determines the range of personal information we collect from you. When using the contact form, DISABILTY ASSIST AUSTRALIA requires your personal contact information including name, email address, contact number; and any other information you choose to share with us in the message section of the contact for, including your address and the nature or status of your NDIS plan.
If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.
- Collection and use of personal information
We collect aggregated information about you to contact you and to understand your personal circumstances and needs in order develop an approach for us to provide you with our services. Additionally, we collect and use the personal information for purposes including to contact and communicate with you, for internal record keeping and for marketing.
Your personal information could be collected while you visit our website, when you deal with us over the telephone, send us correspondence (could be by letter, fax or email), or when you have contact with us in person. No personal information will be collected by us without your consent. We consider that your consent is granted when you complete the fields necessary to facilitate a transaction or request for contact through this website.
- Disclosure of personal information
We may disclose personal information for purposes including to provide our products and services to you, and as required by law.
Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.
- Access to and correction of personal information
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon clients advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete, or out of date.
- Complaints about breach
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us on the email address below.
- Unsubscribe
To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.
- Storage and Security
We endeavour to ensure, where possible, the security and integrity of your personal information. Unfortunately we cannot guarantee 100% the security of any information you transmit to us since it is being transmitted over the internet.
Once any information is in our possession, we will respect clients’ privacy consistent with our legal responsibilities. We are committed to treat your information with the utmost care. We assure you that none of your personal information will be disclosed by us unless it is required or authorised by law.
We will take all reasonable precautions to protect your personal information from any alteration or illegal use.
- Link to Other Sites
This website may contain links to other sites that are not owned or controlled by DISABILTY ASSIST AUSTRALIA. DISABILTY ASSIST AUSTRALIA is not responsible for the privacy practices of such other sites. We recommend you read the privacy statement in each website you visit.
- Computer Tracking and Cookies
We might use cookies for purposes such as keeping track of your preferences and profile information. Cookies are commonly used for marketing activities such as analysing user preferences and popular categories to strengthen the functionality and relevancy of our website.
- Changes to the Privacy Policy
This Privacy Policy may change from time to time. You will be notified on the website for any changes to our Privacy Statement. You are therefore encouraged to review it frequently.
For any questions or notice, please contact us at:
DISABILITY ASSIST AUSTRALIA, ABN: 30 638 704 373
Email: info@daaustralia.com.au